Relación entre satisfacción laboral y clima organizacional: un metaanálisis
DOI:
https://doi.org/10.55414/ap.v39i1.868Palabras clave:
Satisfacción laboral , Clima organizacional, Revisión sistemática, MetaanálisisResumen
El clima organizacional y la satisfacción laboral son dos conceptos de gran importancia en los entornos laborales al relacionarse con la efectividad de las organizaciones. En este trabajo se calcula el tamaño medio de la relación entre clima y satisfacción, así como, se identifican las dimensiones de ambos constructos que se han abordado con mayor intensidad en la última década. La metodología aplicada ha sido el metaanálisis y revisión sistemática de la literatura reciente. En una muestra de 19 estudios primarios realizados entre 2010 y 2020, los resultados indican una correlación de moderada a alta entre ambas variables (0’65). Se confirma el carácter multifactorial de ambos constructos aportándose información sobre los factores que los conforman.
Descargas
Referencias
Acosta, B. y Venegas, C. (2010). Clima organizacional en una empresa cervecera: un estudio exploratorio. Revista de Investigación en Psicología, 13(1), 163-172 [DOI: 10.15381/rinvp.v13i1.3744].
* Adeniji, A., Salau, O., Awe, K., y Oludayo, O. (2018). Survey datasets on organizational climate and job satisfaction among academic staff in some selected private universities in Southwest Nigeria. Data in Brief, 19, 1688-1693 [DOI: 10.1016/j.dib.2018.06.001].
* Ahmad, K.Z.B., Jasimuddin, S.M. y Kee, W.L. (2018). Organizational climate and job satisfaction: Do employees’ personalities matter? Management Decision, 56(2), 421-440 [DOI: 10.1108/MD-10-2016-0713].
* Appelbaum, N.P., Lee, N., Amendola, M., Dodson, K. y Kaplan, B. (2019). Surgical resident burnout and job satisfaction: The role of workplace climate and perceived support. Journal of Surgical Research, 234, 20-25 [DOI: 10.1016/j.jss.2018.08.035].
Armstrong, M. (2006). A handbook of human resource management practice(Tenth Edition). Londres: Kogan Page Publishing.
Aziri, B. (2011). Job satisfaction: A literature review. Management Research and Practice, 3(4), 77-86.
Bravo, M.J., Peiró, J.M. y Rodríguez, I. (1996). Satisfacción laboral. En J.M. Peiró y F. Prieto (Eds.), Tratado de psicología del trabajo (pp. 343-394). Madrid: Ed. Síntesis.
Brief, A. P. (1998). Attitudes in and around organizations. Utah: Sage Publications.
Bustamante Ubilla, M.A., Lapo Maza, M.C. y Grandón Avendaño, M.L. (2016). Creación de un cuestionario de clima organizacional para hospitales de alta complejidad, Chile. Revista Gerencia y Políticas de Salud, 15(30) 126-141 [DOI:10.11144/Javeriana.rgyps15-30.ccco].
Campbell, J.P., Dunnette, M.D., Lawler, E.E. y Weick, K.E. (1970). Managerial behavior, performance, and effectiveness. Nueva York: McGraw-Hill.
Cardona Echeverri, D.R. y Zambrano Cruz, R. (2014). Revisión de instrumentos de evaluación de clima organizacional. Estudios Gerenciales, 30(131)184-189 [DOI: 10.1016/j.estger.2014.04.007].
* Caricati, L., La-Sala, R., Marletta, G., Pelosi, G., Ampollini, M., Fabbri, A., Ricchi, A., Scardino, M., Artioli, G. y Mancini, T. (2014). Work climate, work values and professional commitment as predictors of job satisfaction in nurses. Journal of Nursing Management, 22(8), 984-994 [DOI: 10.1111/jonm.12079].
Chiang Vega, M., Martín Rodrigo, M.J. y Núñez Partido, A. (2010). Relaciones entre el clima organizacional y la satisfacción laboral. Madrid: Publicaciones de la Universidad Pontificia de Comillas.
Demerouti, E., Bakker, A.B., Nachreiner, F. y Schaufeli, W.B. (2001). The Job demands–resources model of burnout. Journal of Applied Psychology, 86(3), 499-512 [DOI: 10.1037/0021-9010.86.3.499].
Dierdorff, E.C. y Morgeson, F.P. (2013). Getting what the occupation gives: Exploring multilevel links between work design and occupational values. Personnel Psychology, 66(3) 687-721 [DOI: 10.1111/peps.12023].
Downey, H.K., Hellriegel, D. y Slocum, J.W (1975). Congruence between individual needs, organizational climate, job satisfaction and performance. Academy of Management Journal, 18(1), 149-155 [DOI: 10.2307/255634].
Ekvall, G., Waldenström-Lindblad, I. y Arvonen, J. (1983). Creative organizational climate: Construction and validation of a measuring instrument. Estocolmo: FArådet.
* Emanuel, F., Colombo, L., Cortese, C. y Ghislieri, C. (2017). Il ruolo della percezione del clima di sicurezza e la relazione con la soddisfazione lavorativa: uno studio esplorativo in tre differenti contesti occupazionali. Giornale Italiano di Medicina del Lavoro ed Ergonomía, 39(4), 263-270.
* Faremi, Y.A. y Jita, L.C. (2019). Assessment of science teachers’ career satisfaction and school organizational climate in enhancing job performance in rural learning ecologies. Problems of Education in the 21st Century, 77(2), 254-269 [DOI: 10.33225/pec/19.77.254].
Friedlander, F. y Margulies, N. (1969). Multiple impacts of organizational climate and individual value systems upon job satisfaction. Personnel Psychology, 22(2), 171-183 [DOI: 10.1111/j.1744-6570.1969.tb02300.x].
Forehand, G.A., y Von Haller Gilmer, B. (1964). Environmental variation in studies of organizational behavior. Psychological Bulletin, 62(6), 361-382 [DOI: 10.1037/h0045960].
* Fu, W. y Deshpande, S.P. (2014). The impact of caring climate, job satisfaction and organizational commitment on job performance of employees in a China’s insurance company. Journal of Business Ethics, 124, 339-349 [DOI: 10.1007/s10551-013-1876-y].
García-Pozo, A., Moro-Tejedor, M.N. y Medina-Torres, M. (2010). Evaluación y dimensiones que definen el clima y satisfacción laboral en el personal de enfermería. Revista de Calidad Asistencial, 25(4), 207-214 [DOI: 10.1016/j.cali.2010.02.003].
Gargallo Castel, A.F. (2008). La satisfacción laboral y sus determinantes en las cooperativas. En E.J. de Castro Silva y F.J. Díaz de Castro (Eds.), Universidad, sociedad y mercados globales (pp. 563-575). Madrid: Asociación Española de Dirección y Economía de la Empresa (AEDEM).
Ghazzawi, I. (2008). Job satisfaction antecedents and consequences: A new conceptual framework and research agenda. The Business Review, 11(2), 1-10.
* Ghavifekr, S. y Pillai N.S. (2016). The relationship between school’s organizational climate and teacher’s job satisfaction: Malaysian experience. Asia Pacific Education Review, 17(1), 87-106 [DOI: 10.1007/s12564-015-9411-8].
* González, S. (2018). Satisfacción laboral y clima organizacional en los docentes universitarios colombianos. Opción, Revista de Ciencias Humanas y Sociales, 34(18), 797-826.
Gupta, M. y Sharma, P. (2011). Factor credentials boosting quality of work life of BSNL employees in Jammu Region. Asia Pacific Journal of Research in Business Management, 2, 79-89.
* Huang, Y.H., Lee, J., McFadden, A.C., Murphy, L.A., Robertson, M.M., Cheung, J.H. y Zohar, D. (2016). Beyond safety outcomes: An investigation of the impact of safety climate on job satisfaction, employee engagement and turnover using social exchange theory as the theoretical framework. Applied Ergonomics, 55, 248-257 [DOI: 10.1016/j.apergo.2015.10.007].
Humprhey, S.E., Nahrgang, J.D. y Morgeson, F.P. (2007). Integrating motivational, social, and contextual work design features: A meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, 92(5), 1332-1356 [DOI: 10.1037/0021-9010.92.5.1332].
*Jiang, Y., Li, P., Wang, J. y Li, H. (2019). Relationships between kindergarten teachers’ empowerment, job satisfaction and organizational climate: A Chinese model. Journal of Research in Childhood Education, 33(2), 257-270 [DOI: 10.1080/02568543.2019.1577773].
Judge, T.A., Klinger, R., Simon, L.S. y Yang, I.W.F. (2008). The contributions of personality to organizational behavior and psychology: Findings, criticisms, and future research directions. Social and Personality Psychology Compass, 2(5), 1982-2000 [DOI: 10.1111/j.1751-9004.2008.00136.x].
Kuenzi M. y Schminke, M. (2009). Assembling fragments into a lens: A review, critique, and proposed research agenda for the organizational work climate literature. Journal of Management, 35(3), 634-717 [DOI: 10.1177/0149206308330559].
Lewin, K., Lippitt, R. y White, R.K. (1939). Patterns of aggressive behavior in experimentally created “social climates”. Journal of Social Psychology, 10(2), 271-299 [DOI: 10.1080/00224545.1939.9713366].
Litwin, G.H. y Stringer, R.A. (1968). Motivation and organizational climate. Cambridge, MA: Harvard Business School, Division of Research.
* Manosalvas Vaca, C.A., Manosalvas Vaca, L.O. y Nieves Quintero, J. (2015). El clima organizacional y la satisfacción laboral: un análisis cuantitativo riguroso de su relación. AD-Minister, 26, 5-15 [DOI: 10.17230/ad-minister.26.1].
* Meeusen, V.C.H., Van-Dam, K., Brown-Mahoney, C., Van-Zundert, A.A.J. y Knape, H.T.A. (2011). Work climate related to job satisfaction among Dutch nurse anesthetists. AANA Journal, 79(1), 63-70.
Mullins, L.J. (2005). Management and organisational behaviour (7th Ed.). Edimburgo: Prentice Hall.
Muñoz Seco, E., Coll Benejam, J.M., Torrent Quetglas, M. y Linares Pou, L. (2006). Influencia del clima laboral en la satisfacción de los profesionales sanitarios. Atención Primaria, 37(4), 209-214 [DOI: 10.1157/13085951].
Ones, D.S., Dilchert, S., Viswesvaran, C. y Judge, T.A. (2007). In support of personality assessment in organizational settings. Personnel Psychology, 60(4), 995-1027 [DOI: 10.1111/j.1744-6570.2007.00099.x].
Olsen, E., Bjaalid, G. y Mikkelsen, A. (2017). Work climate and the mediating role of workplace bullying related to job performance, job satisfaction, and work ability: A study among hospital nurses. Journal of Advanced Nursing, 73(11), 2709-2719 [DOI: 10.1111/jan.13337].
Ostroff, Ch. (1993). The effects of climate and personal influences on individual behavior and attitudes in organizations. Organizational Behavior and Human Decision Processes, 56(1), 56-90 [DOI: 10.1006/obhd.1993.1045].
Parker C.P., Baltes B.B., Young S.A., Huff, J.W., Altmann, R.A., Lacost, H.A. y Roberts, J.E. (2003) Relationships between psychological climate perceptions and work outcomes: A meta-analytic review. Journal of Organizational Behavior, 24(4), 389-416 [DOI: 10.1002/job.198].
Patlán Pérez, J. (2013). Efecto del burnout y la sobrecarga en la calidad de vida en el trabajo. Estudios Gerenciales, 29(4), 445-455 [DOI: 10.1016/j.estger.2013.11.010].
* Pecino Medina, V., Mañas Rodríguez, M.A., Díaz Fúnez, P.A., Aguilar Parra, J.M., Padilla Góngora, D. y López Liria, R. (2019). Organizational climate, role stress and public employees’ job satisfaction. International Journal of Environmental Research and Public Health, 16(10), 1792 [DOI: 10.3390/ijerph16101792].
* Pedraza Melo, N.A (2018). El clima organizacional y su relación con la satisfacción laboral desde la percepción del capital humano. Revista Lasallista de Investigación, 15(1),90-101 [DOI: 10.22507/rli.v15n1a9].
Porter, L.W., Lawler, E.E. y Hackman, J.R. (1975). Behavior in organizations. Nueva York: McGraw-Hill.
Pujol-Cols, L.J. y Dabos, G.E. (2018). Satisfacción laboral: una revisión de la literatura acerca de sus principales determinantes. Estudios Gerenciales, 34(146), 3-18 [DOI: 10.18046/j.estger.2018.146.2809].
* Razavipour, K. y Yousefi, M. (2017). Iranian English language teachers’ job satisfaction and organizational climate in public and private schools. Issues in Educational Research, 27(4), 842-858.
Rice, R.W., Gentile, D.A. y McFarlin, D.B. (1991). Facet importance and job satisfaction. Journal of Applied Psychology, 76(1), 31-39 [DOI: 10.1037/0021-9010.76.1.31].
Rousseau, D.M. (1988). The construct of climate in organizational research. En C.L. Cooper y I.T. Robertson (Eds.), International Review of Industrial and Organizational Psychology (pp. 139-158). Nueva York: John Wiley & Sons.
* Siriattakul, P., Jermsittiparsert, K. y Abdurrahman, A. (2019). A broader perspective of job satisfaction in higher education institutes of Indonesia. International Journal of Psychosocial Rehabilitation, 23(4), 719-733.
Snyder, R.A. y Schneider, B. (1975). Some relationships between job satisfaction and organizational climate. Journal of Applied Psychology, 60(3), 318-328 [DOI: 10.1037/h0076756].
Sundstrom, E. y Sundstrom, M.G. (1986). Work places. The psychology of the physical environment in offices and factories. Environment and Behavior Series. Nueva York: Cambridge University Press.
* Tsai, C. (2014). The organizational climate and employees’ job satisfaction in the terminal operation context of Kaohsiung Port. The Asian Journal of Shipping and Logistics, 30(3), 373-392 [DOI: 10.1016/j.ajsl.2014.12.007].
* Wang, Y., Tsai C., Tsai F., Huang, W., Malapitan S. (2018). Antecedent and consequences of psychological capital of entrepreneurs. Sustainability, 10(10), 3717 [DOI: 10.3390/su10103717].
Wright, B.E. y Davis, B.S. (2003). Job satisfaction in the public sector: The role of the work environment. American Review of Public Administration, 33(1), 70-90 [DOI: 10.1177/0275074002250254].
Descargas
Publicado
Número
Sección
Licencia
Derechos de autor 2021 APUNTES DE PSICOLOGÍA
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.
