The other side of mediation: the preexisting conflict
DOI:
https://doi.org/10.55414/wdr4h406Keywords:
conflict, scaling, de-scaling, levels, neutrality, costs, benefits, function, result, conduct, perception, emotioncommunication, problemAbstract
The importance of the conflict on which mediation acts should not be ignored. The pattern and levels followed by the conflict are defined within a functional perspective. The effects of the conflict on the working group are revised. A summary table ofexplanatory theories is used to formulate a simpler model in which the mediator can efficientl y integrate his/her techniques and knowledge. A distinction between «conflict» and «problem», considered as two separate states which dictate the forms of intervention, is also suggested.
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